Privacy Policy
www.dorsumdelight.com, a website with eCommerce application (hereinafter referred to as the ‘Webiste’) is provided by Healing Photons Private Limited.
We, Dorsum Delight International Private Limited, value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. Acceptance of terms and conditions of this Privacy Policy is a mandatory pre-requirement for the use or access to our Website.
By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
1. COLLECTION OF YOUR INFORMATION
When you use our Website, we collect and store your information which is provided by you from time to time. In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service, product, or feature on the Website.
We may track your buying behaviour, preferences, and other information that you choose to provide on our Website. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect, and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
We collect personal information (such as email address, delivery address, name, phone number, credit card/debit card, and other payment instrument details) from you when you set up an account or transact with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order or consuming our online content or services) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We will also collect your information related to your transactions on the Website and third-party business partner Websites. When such a third-party business partner collects your personal information directly from you, you will be governed by their privacy policies. Dorsum Delight shall not be responsible for the third-party business partner’s privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information.
Dorsum Delight has on boarded certain third-party business partners on the Website. If you use the products or services of such Third-Party Partners, you will be redirected to Third-Party Partners
websites/applications and your entry to Third-Party Partners websites/applications will be based on your login credentials of the Website after seeking your permissions to share the data further. Dorsum Delight shall not be responsible for the Third-Party Partner’s privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information.
2. USE OF DEMOGRAPHIC / PROFILE DATA / YOUR INFORMATION
We use your personal information to provide the product and services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such use We use your personal information to assist sellers and business partners in handling and fulfilling orders; enhancing the customer experience; resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud, and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of information.
With your consent, we will have access to your SMS, contacts in your directory, location, and device information. We may also request you to provide your PAN, GST Number, Government issued ID cards/number, and Know-Your-Customer (KYC) details to (i) check your eligibility for certain products and services including but not limited to credit and payment products; (ii) issue GST invoice for the products and services purchased for your business requirements; (iii) enhance your experience on the Website and provide you access to the products and services being offered by us, sellers, affiliates or lending partners. You understand that your access to these products/services may be affected in the event consent is not provided to us. In our efforts to continually improve our product and service offerings, we and our affiliates collect and analyse demographic and profile data about our users’ activity on our Website. We identify and use your IP address to help diagnose problems with our server and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to participate in optional surveys conducted either by us or through a third-party market research agency. These surveys may ask you for personal information, contact information, date of birth, demographic information (like zip code, age, or income level), attributes such as your interests, household or lifestyle information, your purchasing behavior or history, preferences, and other such information that you may choose to provide. The surveys may involve the collection of voice data or video recordings, the participation of which would purely be voluntary in nature. We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
3. COOKIES
We use data collection devices such as “cookies” on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal information. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline/delete our cookies if your browser permits, although in that case, you may not be able to use certain features on the Website and you may be required to
re-enter your password more frequently during a session. Additionally, you may encounter “cookies” or other similar devices.
Sharing of Personal Information
We may share personal information with our affiliated corporate entities for the purpose of providing products and services, including deferred payment options through lending partners. These entities may further share such information with their affiliates, business partners, and third parties to provide you with their products and services, and may engage in marketing activities as a result, unless you explicitly opt-out.
Additionally, we may disclose your personal information to third parties such as sellers and business partners to provide you with access to our products and services, fulfill orders, enhance your experience, collect payments, comply with legal obligations, conduct market research, enforce our terms of use, facilitate marketing and advertising activities, analyse data, provide customer service, and prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our products and services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
We may also disclose personal information if required by law or in good faith belief that such disclosure is reasonably necessary to respond to legal processes, enforce our terms of use or privacy policy, protect the rights, property, or personal safety of our users or the general public, or respond to claims of third-party rights violations.
Links to Other Sites
Our Website may contain links to other websites or applications that may collect personal information about you. We are not responsible for the privacy practices or content of these linked websites.
Security Precautions
We maintain reasonable physical, electronic, and procedural safeguards to protect your information. While we endeavor to secure your data, users accept the inherent security risks associated with data transmission over the internet. Users are responsible for safeguarding their account login and password information.
Choice/Opt-Out
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications after setting up an account with us.
Advertisements on Website
Third-party advertising companies may serve ads when you visit our Website. These companies may use information about your visits to provide advertisements about goods and services of interest to you.
Children Information
We do not knowingly solicit or collect personal information from children under the age of 18. Our Website is available only to individuals who can form a legally binding contract under the Indian Contract Act, 1872.
Data Retention
We retain your personal information in accordance with applicable laws, for a period necessary for the purpose for which it was collected or as required by law. We may retain data related to you for fraud prevention, legal compliance, or other legitimate purposes. We may also retain your data in anonymized form for analytical and research purposes.
Your Consent
By visiting our Website or providing your information, you consent to the collection, use, storage, disclosure, and processing of your information on the Website in accordance with this Privacy Policy. If you disclose personal information about others, you represent that you have the authority to do so. By providing your personal information, you consent to being contacted for the purposes specified in this Privacy Policy.
Changes to this Privacy Policy
By visiting our Website or providing your information, you consent to the collection, use, storage, disclosure, and processing of your information on the Website in accordance with this Privacy Policy. If you disclose personal information about others, you represent that you have the authority to do so. By providing your personal information, you consent to being contacted for the purposes specified in this Privacy Policy.
Queries
If you have any queries, issues, concerns, or complaints regarding the collection or usage of your personal information, please contact us using the provided contact information.
Email: infor@dorsumdelight.co.in